Refund Policy

A legal disclaimer

This Refund Policy is provided for general informational purposes only and does not constitute a legally binding agreement or guarantee of entitlement to a refund. Fit Clean Meals LLC reserves the right to interpret, modify, or update this policy at any time without prior notice. All refund decisions are made on a case-by-case basis at the sole discretion of Fit Clean Meals LLC.

Nothing in this policy shall be construed to waive or limit any legal rights or remedies available under applicable federal, state, or local law, nor does it create any additional obligations not required by law. Customers are encouraged to contact us directly with any concerns so that we may evaluate each situation individually and in good faith.

By purchasing our products or using our services, you acknowledge and agree to the terms of this Refund Policy and this legal disclaimer.

Refund Policy - the basics

At Fit Clean Meals LLC, we take great care to ensure that every meal we prepare and deliver meets our standards of safety, nutrition, and quality. While all sales are final, we understand that certain issues may arise, and we do offer refunds or replacements under specific circumstances.

We provide refunds or replacements only in the following cases:

If the meal(s) arrive damaged, spoiled, or unsafe for consumption.
If you receive the wrong item or order.

To request a refund or replacement, you must:

Notify us within 48 hours of receiving the delivery.
Provide photos or a clear description of the issue (e.g., damaged packaging, spoiled food, incorrect item).

Return any unused portion upon request, if applicable.

Please note that we do not issue refunds in the following cases:

Buyer’s remorse or change of mind after ordering.
Partially or fully consumed meals.
Missed deliveries due to incorrect addresses or the recipient not being available (unless due to our error).

All refund requests are handled on a case-by-case basis, and we reserve the right to determine whether a refund, replacement, or other resolution is appropriate.

If you have questions about your order or need to report an issue, please contact us promptly at info@fitcleanmeals.com or call (423) 705-5581.