Shipping Policy
A legal disclaimer
The information provided in this Shipping Policy is intended to offer general guidance regarding how Fit Clean Meals LLC handles the delivery of our products. While we make every effort to ensure accurate, timely, and safe delivery, we cannot guarantee uninterrupted service or delivery times under all circumstances.
This policy is not intended to constitute legal advice, and it may be subject to change at any time without prior notice. By placing an order with Fit Clean Meals LLC, you acknowledge and accept the terms outlined in this Shipping Policy, including the provision that all shipping and delivery fees are strictly non-refundable.
Shipping Policy - the basics
At Fit Clean Meals LLC, we are committed to delivering nutritious, frozen and shelf-stable meals in a timely and reliable manner. This Shipping Policy explains how our deliveries are handled, where we ship, and what to expect regarding shipping charges and timelines.
Delivery Schedule
Delivery times vary by region and delivery volume. Our team will provide an estimated delivery window once your order is confirmed. For government-funded programs, deliveries are scheduled based on contracted guidelines. For private-pay orders, deliveries typically occur within [Insert timeframe, e.g., 3–7 business days], depending on your location.
Shipping Charges
Shipping and delivery fees may apply to private-pay orders and will be clearly disclosed during checkout. These charges help cover the cost of safe handling, refrigeration (if applicable), and transportation.
No Refunds on Shipping Charges
All shipping and delivery charges are non-refundable under any circumstances. This includes, but is not limited to, delays due to weather, customer unavailability at the time of delivery, or if meals are refused without cause. Once a shipment has been dispatched or delivered, we cannot issue a refund for the delivery cost.
Missed Deliveries
If a delivery attempt is unsuccessful due to incorrect information provided or the recipient not being available, we will attempt to contact you. Additional delivery attempts or rescheduling may incur additional fees.
Damaged or Incorrect Deliveries
If your order arrives damaged or incorrect, please refer to our Refund Policy for instructions on how to report the issue. While shipping fees are not refundable, we will work with you to resolve the situation promptly.